Avaya one-X™ Deskphone Edition for9650/9650C IP Telephone User Guide16-600911Issue 3February 2009
Icon DescriptionScroll left for other options.Scroll right for other options.Scroll up or down when there is more informationthan can display in the a
Chapter 2: Avaya MenuYou can use the Avaya Menu to adjust and customize options and settings for your telephone,access additional Web-based applicati
Options & SettingsThe Options & Settings menu contains choices for:• Call Settings• Application Settings• Screen & Sound Options• Advanced
Setting the Go To Phone Screen on ringingSet Go To Phone Screen on Ringing to Yes to automatically display the Phone screen whenyou get an incoming ca
Changing the voice dialing language1. Press Avaya Menu.2. Select Options & Settings or Phone Settings.3. Press Select or OK.4. Select Call Setting
1. Press Avaya Menu.2. Select Options & Settings or Phone Settings.3. Press Select or OK.4. Select Call Settings.5. Press Select or OK.6. Select D
4. Select Call Settings.5. Press Select or OK.6. Select Audio Path.7. Press Change or OK to change the Speaker or Headset setting.8. Press Save.Settin
Note:You cannot adjust the contrast of the 9650C color display screen.7. Press Change or OK.8. Select Phone or an SBM24 Module.9. Scroll to the right
7. Press Change or OK to turn error tones on or off.8. Press Save.Turning large text on or off1. Press Avaya Menu.2. Select Options & Settings or
Changing the display language1. Press Avaya Menu.2. Select Options & Settings or Phone Settings.3. Press Select or OK.4. Select Screen & Sound
© 2009 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information inthis document was complete and accurate
11. Press Save or OK.12. You may revert back to the default button labels by selecting Avaya Menu >Options & Settings > Application Settings
Accessing your browser1. Press Avaya Menu.2. Press Browser or OK.BrowserAvaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February
Avaya Menu22 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 3: Features menuYour administrator may assign specific features you use frequently to your Aux buttons. TheFeatures menu gives you access to
3. Select Next Aux button to view the next name alphabetically in the directory, ifnecessary.4. Press OK or enter the next letter.5. Select the Make C
Chapter 4: Answering and making a callAnswering a CallWhen you receive an incoming call, the incoming call is usually selected automatically.However,
Answering a Call to a Bridged ExtensionIf an Aux button flashes, press that button or press the Answer softkey.If the Aux Shift button is lit, the inc
Making a CallIf you are not on a call, simply dial the number you want to call. Use the Phone screen to viewand manage calls. Press Phone to view the
The last number will be redialed or you will see a list of the most recent numbersthat you have dialed, from which you can select one to redial. See S
• Press Call or OK or the applicable line button to dial the highlightednumber, or scroll to select (highlight) a different number, then press Call or
ContentsChapter 1: Introduction to the 9650/9650C IP Telephone...5Overview...
Making a call using edit dialingPrerequisitesYour system administrator has to authorize this function. To set up edit dialing, see Settingdialing opti
Chapter 5: Muting a CallIf a call is on mute and you switch between the handset, headset, or speakerphone, the mutewill be turned off. When the call
Muting a Call32 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 6: Transferring a Call1. From the Phone screen, select the line you want to transfer.If the line you want isnot already highlighted, select t
Transferring a Call34 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 7: Forwarding CallsYou can forward your incoming calls to another number or to voicemail. If call forwarding isturned on, a Forwarding icon a
After you enter the forwarding number, you hear a confirmation tone and theassociated LED lights.3. Press Select or OK to turn the call forwarding fea
Chapter 8: Conference CallsYou can use conference calls to speak with up to five people in different locations on the samecall. Additional conferenci
Putting a conference call on holdWhen you put a conference call on hold, the other parties can still talk to each other.1. Press Hold during a confere
1. From the Phone screen, select your active call.2. Press More then Details.3. Select the person you want to drop.4. Press Drop.Dropping a person fro
Chapter 5: Muting a Call...31Chapter 6: Transferr
Conference Calls40 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 9: Aux Buttons and Bridged LinesYou can use the Aux buttons to monitor and manage extensions other than your own. Otherpeople's extensio
Joining a call on a bridged lineYou can join an existing call on a bridged line.1. Select the bridged call in progress that you want to join.2. Press
Chapter 10: ContactsYou can save up to 250 names and up to 3 telephone numbers per name. You can use voicedialing to speak the contact name; see Using
a. Press the number key that corresponds to the letter or number you want to enteruntil the letter or number is displayed.b. Pause before entering the
3. Press More > Edit .4. Choose the field you want to edit.5. Use the dialpad and softkeys to make changes to the contact information.6. Press Save
Contacts46 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 11: Using USB Flash Drives withyour phoneIf your telephone has a USB interface and you have a USB (Universal Serial Bus) flash drive(also call
automatically creates a properly formatted file. Avaya also provides a spreadsheet tool thatuses macros to convert your Outlook contacts into the Cont
4. Review the statistics displayed, which show the number of valid and invalid entries,and if applicable, how many entries exceed the 250 contact phon
Chapter 1: Introduction to the 9650/9650C IPTelephoneYour telephone provides many features, including a Phone screen to view and manage yourcalls, 16
Using pictures from your USB device as a screensaverIf your USB device has a top level directory named “\Pictures” or another picture directorythat is
Chapter 12: Call LogYou can use the Call Log to view lists of your outgoing, answered, or missed calls. When youhave one or more missed calls, the Cal
Adding an entry from the call log to your Contacts list1. Press Call Log.2. Select the number you want to add to your Contacts list.3. Press +Contact.
Turning off call loggingYou can turn call logging on or off. If you have bridged call appearances on your phone, youcan choose whether or not to inclu
Call Log54 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 13: Getting Your MessagesPress the Message button to connect directly to your voicemail system.The lighted Message button and a red light on t
Getting Your Messages56 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Chapter 14: About Logging In to and Out ofYour TelephoneLogging in and out maintains your preferences, call information, and options if you share atel
Logging in as a guest userLog in to another phone as a guest to retain the features and functionality of your own phone.For example, if you are tempor
IndexAApplication ButtonsSoftkeys ...8ApplicationsContacts ...
OverviewThe following table provides button/feature descriptions for the 9650/9650C telephone.NameDescriptionUSB Port Insert a USB device (also called
accessing ...23Flash drives ...
Telephone Standabout ...10Text Sizeturning off ...
Index62 Avaya one-X™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009
Name Descriptionrecharge some battery-powered devices by using a USB cableto connect the device to your telephone's USB port.MessageWaiting Indic
Name DescriptionOK Press the OK button for a shortcut to an action. For example,when you select a call log entry, pressing OK dials the number.Phone P
The OK button is another shortcut that carries out the default action on the selected line. Forexample, when you select (highlight) an entry in your C
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