Casio EXILIM Remote 3.0 Owner's Manual download pdf (Page 18)

The camera won’t send movies.

* EXILIM Remote has a maximum file size limitation when sending files. Movie

files that are 500MB or greater in size cannot be sent.

The camera cannot connect with a smartphone.

* If the smartphone or other device has a Wi-Fi connection auto switching function

(auto network switching), the function may be affecting the connection with the

camera. Disable Wi-Fi connection auto switching (network auto switching) by

clearing the setting’s check box, etc.

* Delete the camera SSID from the smartphone Wi-Fi settings, and then re-input it

along with the required password.

A movie sent to a smartphone cannot be viewed. I don't know where the

movie file is stored.

* An Android terminal does not display movies in the Gallery, but movies are

stored in the EXILIM Remote folder. To play back a movie, you need to install a

separate movie player app (that supports playback of MOV files) on your

terminal. Depending on your movie player, you may not be able to play back a

movie or its audio.

Trouble shooting

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Casio EXILIM Remote 3.0 Owner's Manual Page 18