Casio Cassiopeia EM-500 Manual download pdf (Page 37)

Troubleshooting

Before assuming malfunction and contacting your service provider when experiencing

operational problems, be sure to check the following information as well as the

troubleshooting section of the Pocket PC User’s Guide first.

Page

Possible Cause

Main battery is weak.

Internal malfunction

Recommended Action

Charge the battery pack.

Reset the unit.

If resetting the unit does not correct the

problem, perform a full reset (memory

initialize).*

Nothing happens when the [Power] button is pressed.

Page

Possible Cause

Main battery is weak.

The unit is not mounted on the cradle

correctly.

Recommended Action

Charge the battery pack.

Mount the unit on the cradle correctly.

Operation is disabled when the AC adapter is connected.

Page

Possible Cause

Main battery is not loaded correctly.

The battery replacement procedure was

not followed correctly.

Recommended Action

Remove and then reload the main

battery.

• Make sure the positive (+) and negative

(–) poles are oriented correctly.

Perform a full reset (memory initialize).*

• If the above action does not solve the

problem, remove the main battery

and contact your original dealer or an

authorized CASIO service provider.

Replacing the main battery caused malfunction.

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Casio Cassiopeia EM-500 Manual Page 37