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9. TROUBLE SHOOTING
Before assuming malfunction and contacting expert when experiencing
operational problems, be sure to check the following information as well as the
troubleshooting section of the
Pocket PC User’s Guid
e first.
Operation is disabled when the AC adapter is connected.
Possible Cause
Main battery is weak.
The unit is not mounted on the cradle
correctly.
Recommended Action
Charge the battery pack.
Mount the unit on the cradle correctly.
Replacing the main battery caused malfunction.
Possible Cause
Main battery is not loaded correctly.
The battery replacement procedure was
not followed correctly.
Recommended Action
Remove and then reload the main
battery.
• Make sure the positive (+) and negative
(–) poles are oriented correctly.
Perform a full reset (memory initialize).*
• If the above action does not solve the
problem, remove the main battery
and contact with experts.
Rechargeable battery pack life is very short after each charge.
Possible Cause
Battery pack is damaged or has reached
the end of its service life.
Recommended Action
Purchase a new battery pack.
Nothing happens when the [Power] button is pressed.
Possible Cause
Main battery is weak.
Internal malfunction
Recommended Action
Charge the battery pack.
Reset the unit.
If resetting the unit does not correct the
problem, perform a full reset (memory
initialize).*
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